Risks: I acknowledge and agree that I am voluntarily participating in the hot yoga activities at Blue Moon Yoga, LLC with knowledge of the dangers involved with such activity. I understand that hot yoga entails intensive exertion and physical activity (conducted in a room set to approximately 105+ degrees Fahrenheit with 40%+ humidity, while this is the starting temperature, it fluctuates up and down as students enter and practice in the room, ensuring a dynamic yet safe environment that supports the benefits of hot yoga). I recognize that such physical activity and exertion may be difficult and strenuous and may cause or aggravate physical injury or medical condition, including without limitation, dizziness, dehydration, fainting, nausea, muscle cramping, musculoskeletal injury, sprains and strains, heart attack, stroke, and sudden death. I understand that it is essential that I remain hydrated at all times, before, during and after the hot yoga activities.
Representations: I represent that I am capable of performing physical exercise in light of the risk associated with the hot yoga activities. I represent that I have seen my personal physician in the last three (3) months and that my physician has cleared me to participate in hot yoga activities. If I have any questions or concerns regarding my health and continuing the hot yoga activities, I will contact my physician immediately. I acknowledge that Blue Moon Yoga, LLC is relying on my representations contained herein in allowing me to participate in the hot yoga activities.
Waiver/Release: In consideration for my voluntary participation in the hot yoga activities I, my family, heirs, executors, representatives, administrators, and assigns do hereby waive, release, and forever discharge Blue Moon Yoga, LLC, its members, managers, officers, employees, agents, and yoga instructors from any and all responsibilities, liabilities, claims, lawsuits, damages and causes of action of any kind, except those based on gross negligence and/or intentional misconduct, whether foreseeable or unforeseeable, arising out of or related in any manner directly or indirectly, to my participation in the hot yoga activities.
Indemnification: I further agree to fully indemnify, defend and hold harmless Blue Moon Yoga, LLC, its members, managers, officers, employees, agents, and yoga instructor (the “Indemnified Parties”) to the extent my negligent or intentional acts or omissions during participation in the hot yoga activities cause the Indemnified Parties to incur any loss, liability, damage, or costs (including reasonable attorney’s fees).
Refusal of Service/Refunds: I acknowledge that Blue Moon Yoga has the right to refuse service to anyone, including me, for any reason. I also acknowledge that Blue Moon Yoga does not give Refunds, Exchanges, Extensions or Transfers on class packages/memberships for any reason.
By signing this agreement, I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that I may be exposed to or infected by COVID-19 by participating in classes at BMY and that such exposure or infection may result in personal injury, illness, permanent disability, and death. I understand that the risk of becoming exposed to or infected by COVID-19 at BMY may result from the actions, omissions, or negligence of myself and others, including, but not limited to, studio employees, volunteers, and program participants and their families.
COVID-19: I voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to myself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that I may experience or incur in connection with my attendance or participation in classes at BMY (“Claims”). I hereby release, covenant not to sue, discharge, and hold harmless BMY, its employees, agents, and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. I understand and agree that this release includes any Claims based on the actions, omissions, or negligence of BMY, its employees, agents, and representatives, whether a COVID-19 infection occurs before, during, or after participation in any classes.
I hereby agree, represent, and warrant that I shall not attend classes at BMY if I (i) experience symptoms of COVID-19, including without limitation, fever, cough, or shortness of breath, or (ii) has a suspected or diagnosed/confirmed case of COVID-19. I agree to notify BMY immediately if I believe that any of the foregoing access/use restrictions may apply. Furthermore, BMY reserves the right to refuse service to any customer at any time and to also remove a student from class if COVID-19 related symptoms are suspected.
BMY has taken certain steps to implement recommended guidance and protocols issued by the Public Health Agencies for slowing the transmission of COVID-19, including, without limitation, the access/use restrictions set forth above. I acknowledge and agree that BMY may revise its procedures at any time based on updated recommended guidance and protocols issued by the Public Health Agencies and further agree to comply with BMY’s revised procedures while at the studios.
GENERAL POLICIES
LATE ARRIVALS
Late arrivals will not be allowed entry after a class begins. For classes that are full, we hold reservations until the start time of class. If you are not present at the start of the class and there is a waitlist, your spot will be given to another student who is on site.
CELL PHONES
Cell phones are not permitted in the practice room and must be left on silent with your personal belongings in a locker or in a cubby. For special circumstances, such as being an on-call worker, please contact Studio Management for accommodations.
DISCOUNTS
Warrior Discount: Active Military, Veterans, First Responders (Police, Fire, EMS), and clients 65+ years old receive 15% off any regularly priced service package. Must present valid ID to qualify at time of each purchase. Discount available in-studio only.
Full-time Students: are eligible for the discounted drop-in rate and unlimited 1-month packages. Must present valid ID to qualify. Discounted packages available for purchase in-studio only.
Top of FormBlue Moon Yoga & Wellness reserves the right to refuse service or admittance to anyone. Further, we reserve the right to severe the client relationship and discontinue service and admittance if client fails to follow any of Blue Moon Yoga and Wellness’s policies, etiquette (link to Studio Etiquette page), or client conduct is improper or harmful to the best interests of Blue Moon Yoga & Wellness or its staff and customers.
REFUNDS
All sales are final. All service packages and memberships are non-refundable, non-transferrable, and are not shareable between clients. In the event a refund is approved refunds will be credited to the original payment method.
CLASSES
Classes must be cancelled online/via the app more than 5-hours prior to the scheduled class start time. For packages with unlimited yoga, a $10 late cancellation fee applies to any cancellation within 5-hours of the scheduled class time, for class cards and drop-ins the class credit is forfeited. For packages with unlimited yoga a $20 no-show fee will apply for a class absence, for class cards and drop-ins the class credit is forfeited.
WORKSHOPS
Registration for a workshop or event is due at the time of booking. Cancellations more than 5-hours prior to the start time will receive the registration back to the account to use for a future equivalent booking. Late cancellations within 5-hours of the scheduled start time will not receive a refund or credit.
PRIVATE INDIVIDUAL SESSIONS
Sessions must be cancelled or rescheduled at least 24-hours prior to the scheduled start time in order to receive an account credit. If the session is cancelled within 24-hours of the start time, client will not receive a refund or credit.
PRIVATE GROUP SESSIONS
A non-refundable $75 deposit is required to reserve the time/date. Final payment is due 48-hours prior to the scheduled session. If the event is cancelled within 48-hours of the start time, a refund or credit will not be issued.
MEMBERSHIPS
Monthly Automatically-Renewing Membership (Moon Memberships): Member agrees by enrolling in a membership that this is a commitment for an initial term of 3-months at minimum. After the initial commitment of 3-months, the membership renews automatically on a month-to-month basis. The membership cannot be paused, suspended, or extended for any reason during the initial 3-month term. The membership activates on the day of purchase. Monthly dues must be paid through a credit or debit card stored on MindBody’s online secure software on the date designated in the Agreement and will continue on or around the same day until cancellation. Memberships may be frozen after the initial 3-month period per the Hold policy below.
12-Months Unlimited Membership: Member understands that this is a prepaid membership for a period of 12-months and activates on the day of first visit using the membership. This payment type is non-recurring, will not automatically renew, and will terminate at the end of the term. Memberships may be frozen per the Hold policy below.
PERKS OF YOGA MEMBERSHIP: Benefits include 10% off Blue Moon Yoga branded merchandise and Manduka merchandise, studio workshop discounts, and 10% off juice cleanses from Blue Moon Juice Bar.
MEMBERSHIP FREEZE POLICY: Memberships only— this does not apply to any other payment type. The freeze policy allows a member in good standing to temporarily suspend their membership at no cost upon written request by email to Blue Moon Yoga & Wellness at hello@bluemoonyogafresno.com. The request must be received 7-days before the next billing cycle under the following terms: 1) freeze must occur after the initial 3-month commitment; 2) limited to 3 months total over 1-year; 3) freeze may be for a minimum of 2 weeks and a maximum of 3 months total. Once the freeze ends, the membership rate shall continue at the same rate immediately prior to the freeze. The cancellation policy (below) is still in effect.
If a member wishes to freeze their membership for a period longer than 3 months total in 1-year and maintain their same rate upon return, a $10 fee is charged monthly for a minimum of 1-month and no maximum.
MEMBERSHIP CANCELLATION POLICY (Monthly Automatically-Renewing Membership Moon Memberships): A member may cancel their automatically-renewing membership only after fulfilling the initial 3-month minimum commitment. Cancellation requests prior to the initial 3-month term will not be processed and no payments will be waived. Cancellation requests must be in writing by email to hello@bluemoonyogafresno.com at least 30 days prior to the next scheduled billing date. Cancellations by phone, voicemail, or in-person will not be accepted and are not valid. If a client would like to re-enroll in a membership, client must buy a new membership at the prevailing rate, a new 3-month initial commitment is initiated, and all other terms apply.
RIGHT TO MODIFY DUES AND FEES: Blue Moon Yoga & Wellness reserves the right to modify monthly membership dues by not more than twenty percent (20%) per one-year period nor more frequently than twice per one-year period. Members will receive 30-days written notice of any such modifications to dues. Such monthly dues, as increased, shall be referred to herein as the “Monthly Dues.” Prepaid memberships will not be modified before the expiration of the current term. BMY may, in its sole discretion
TERMINATION FOR CAUSE: Blue Moon Yoga & Wellness may terminate membership if: 1) member fails to make timely payments; 2) the monthly payment or dues are interrupted or discontinued for any reason and member does not provide an acceptable alternative; 3) member fails to follow any of Blue Moon Yoga and Wellness’s policies, membership policies or violates any part of this Agreement; or 4) member conduct violates studio etiquette and/or is improper or harmful to the best interests of Blue Moon Yoga & Wellness or its customers.
SERVICE PACKAGES
Introductory Special Bundle for New Students: The Introductory Offer may only be purchased by first-time clients and may only be purchased (1) time per client. The Introductory Offer activates on the day of your first visit to the studio and is active for 30 consecutive days. Client is eligible for one free mat rental and towel rental on the day of their first visit. Once the pass has been activated, it cannot be paused, suspended, or extended for any reason. No exceptions will be made.
Drop-in / Community Class Drop-in / Drop-in for Full-time Students: Activates on date of sale and expires 6-months from the date of sale. Drop-in is forfeited in the event of a late-cancellation or absence.
Class Cards: Class cards activate on the first day the card is used to book a class and expire 6-months from that class date (unless otherwise specified in the terms of the sale). In the event there are classes remaining on the card at the time of expiration, the studio will roll those classes over to the purchase of a new class card. A class from the card is forfeited in the event of a late-cancellation or absence.
Traveler’s Week: Activates on the day of your first visit using the package and expires 7-days from activation. Manduka yoga mat rentals and Yogitoes towel rentals are included for each visit. Valid for use at all studio locations.
1-Month Unlimited / 1-Month Unlimited for Full-time Students (both Non-Auto-Renew): Activates on the day of your first visit using the pass and is valid for 1-month. This payment type is non-recurring and does not automatically renew. This package cannot be paused, suspended, or extended for any reason.
1-Month Mat and Towel Service (Non Auto-Renewing): Activates on the day of purchase and is valid for 1-month from date of activation. This payment type is non-recurring and will not automatically renew. It cannot be paused, suspended, or extended for any reason.
Monthly Mat and Towel Service (Automatically-Renewing): This service includes 1 yoga mat, 1 yoga towel, and 1 shower towel per yoga class attended. This service is a month-to-month agreement for a minimum of 1-month and no maximum. It cannot be paused, suspended, or extended for any reason. This service activates on the day of purchase. Monthly dues must be paid through a credit or debit card stored on MindBody’s online secure software on the date designated in the Agreement and will continue on or around the same day until cancellation.
* All unlimited package include unlimited yoga are subject to subject to the $10 late-fee and $20 no-show fee.
